|Shipping, Warranty & Returns
Fast, Free* Shipping Without all the Fees.
Shipping any item across the border can result in very expensive brokerage and duty charges that are passed to the unsuspecting customer on delivery.
CanadaSeatSkins.com ships Canadian orders from within Canada and American orders directly from our outlet in the USA. This guarantees the lowest delivered prices with no hidden fees or cross border brokerage. Us customers are tax exempt in all states.
*We ship almost anywhere in the USA and Canada for free. This includes most rural and northern Canadian communities. We understand rural Canada and why using Fedex or UPS is not a viable option.
**We now ship to Europe! Please contact us with your delivery address for a quote. Please note that we can only ship to the billing address registered with your credit card company and extra time may be involved in processing the order.
Our Exclusive Canadian Shipping Advantage
Canada Post Express delivery to rural routes.
Canada Post Express delivery to rural PO boxes.
Free Signature confirmation on every interior order.
Free Insurance coverage on every interior order.
No brokerage, no duty, no fees, no BS on delivery. Just sign and go.
No packages left unattended at your door. No taking time off work to try to meet your shipment.
Convenient local pick up at locations all across Canada.
Canada Post will hold your package up to 2 weeks (3 weeks with notice).
We can hold interiors for fly in, fly out customers and arrange delivery for your return.
Average Delivery Times with our "Free Canada to Canada" Service
British Columbia: 1 Week
Alberta: 1 Week
Saskatchewan: 1 Week, 2 days
Manitoba: 1 Week, 2 days
Ontario: 1.5 Weeks
Quebec: 1.5 Weeks
NL, PEI, NS, NB - 2 Weeks
Optional Canadian Rush Delivery (Drop Shipments - No PO Boxes)
British Columbia: 2 - 3 days
Alberta: 2 - 3 days
Saskatchewan: 2 - 3 days
Manitoba: 2 - 3 days
Ontario: 2 - 3 days
Quebec: 2 - 3 days
NL, PEI, NS, NB: - 3 days
Please note that rush shipments require address pre approval and someone must be available during business hours to take delivery. There is no charge for this service. Please call to discuss this option with your customer service representitive.
Average US Delivery Times with our "Fast and Free USA to USA Service"
West Coast: 3 - 4 Days
Mid America: 4 - 5 Days
East Coast: 5 - 7 Days
Average US Delivery Times with our "USA Air Delivery" Service
West Coast: 2 Days
Mid America: 2 Days
East Coast: 2 Days
Please note that rush shipments require address pre approval and someone must be available during business hours to take delivery. There is a minimal fee for this service. Please call to discuss this option with your customer service representitive.
Quality and Customer Satisfaction
We care about your satisfaction and want you to be thrilled with your new leather purchase. If in the unlikely event that you do need to make a warranty claim please contact us as soon as possible so we can work to remedy the situation.
Damaged, defective or missing products
In the event that you find your leather package or any part of your order including accessories to be defective, missing or damaged on arrival, please contact us immediately for replacement.
Please report any damaged products immediately so we can work to resolve the problem for you.
Damage Resulting from shipping
All shipments from CanadaSeatSkins.com will ship fully ensured against loss or damage at no extra cost to you. It is the buyers responsibility however to inspect the parcel thoroughly prior to acceptance and note any damage with the delivery driver immediately.
If your parcel is damaged and you fail to report the damage in a timely manner than it becomes very difficult for us to process a claim with the shipping company. Even if you do not plan on installing your interior right away, please inspect it carefully.
If damage from shipping occurs and it is not reported in a reasonably timely manner, we can not guarantee reimbursement for the loss.
Returns on Custom Leather Interiors
All leather interiors from CanadaSeatSkins.com are custom made to order and are non refundable. Please contact us to confirm compatibility with the intended vehicle before purchasing your new leather interior. In the event you experience a problem with a component or your interior is missing components, replacements will be provided at no cost through our warranty program.
In the event you receive the wrong interior at the fault of the manufacturer or an employee of CanadaSeatSkins.com, you will receive a correct replacement or a refund for the total once the item is returned complete and in saleable condition. No returns will be issued on interiors that have been modified or purchased incorrectly or purchased without the help of a CanadaSeatSkins.com sales representative.
Please review all your order details carefully. No refunds will be issued on custom leather interiors where a release correctly detailing the product to be supplied was submitted and approved. No refunds or returns can be authorized where the customer has provided incorrect vehicle information or ignored compatibility information including and not limited to pattern diagrams and fitment charts.
The color charts and product photos provided on this site by CanadaSeatSkins.com and by the product manufacturers are to be used as helpful design guidelines only and may not display correctly or reflect the true color. If this is a concern, please order a swatch sample book and confirm your color selections prior to ordering. No refunds will be issued on interiors based on color provided vs color displayed on this site.
Warranty claims after installation
If one of you products or accessories should show signs of failure or defect after installation, the manufacturers warranty will need to be addressed to cover any repair or replacement provided that the claim is made within the warranty period and falls within the products warranty guidelines.
Most often the warranty claim at this stage will have to be handled by the manufacturer directly. If you have any problems dealing with a warranty claim please contact us immediately for assistance.
Katzkin and Pecca products carry a 3 year, 36000 mile limited warranty against defects in material and workmanship. Please see below for details on Katzkins warranty program.
Relaxor seat massage systems carry a standard 3 year limited product warranty on parts.
Liquicel products carry a 1 year limited warranty agaist failure or material defect. A copy of the Liquicel limited warranty is available here.
Katzkin Leather Inc. Warranty
Katzkin leather Inc. Warrants its leather and vinyl interiors to be free from defects in workmanship and material when used under regular conditions for a period of three years or 36,000 miles, whichever occurs first.
This warranty will not apply as a result of improper installation, alteration, unauthorized repair, abuse, or accident. The purchaser will have no entitlement to recuperate from Katzkin Leather Inc.,or any authorized Katzkin leather Inc. dealer, any consequential damages, losses, or expenses for loss of use, loss of time, loss of profits or income or any other incidental damages arising directly or indirectly from a warranted claim involving this product.
The exclusive obligations of this warranty shall be limited to the repair of any accepted defect in workmanship or materials or at the discretion of Katzkin Leather Inc., to replace it with a comparable product.
This warranty does not apply to claims for abrasions, scuffs, scratches, cuts or abusive and excessive wear. Katzkin Leather Inc. will not be held responsible for color dye lot variations in connection with any authorized warranty claims.
The application of silicone based products and or harsh chemicals can damage or destroy the surface and structure of your leather interior. Katzkin Leather inc. recommends the application of a mild detergent and water to remove any soil from the surface of your leather. The surface should then be wiped clean with a dampened soft cloth. use of silicone based products will void this warranty.
Katzkin Leather Inc. reserves the right to alter, modify or discontinue products without any obligation in regards to products previously offered.
To obtain warranty repair or replacement you must present the warranty claim to an authorized dealer. Any product to be sent to Katzkin Leather Inc. for repair or replacement must be pre authorized.
All warranty claims are at the discretion of Katzkin Leather Inc. This warranty gives specific legal rights to the original consumer. other rights may vary state to state, so the above limitations or exclusions may not apply to you.
In the event of any descrepancy between the warranty information presented herein and the officially distributed Katzkin Leather Inc. Product Warranty, the later will be deemed correct. CanadaKatzkins.com is not responsible for any errors or revisions in the above mentioned warranty.
Free Shipping in Canada - Breakdown by Location
The following list covers most main cities in Canada. We can not possibly list all locations, but if you are located near one of these urban locations, you would qualify for free shipping. If you are not sure, please contact us for a quote.
British Columbia - All Urban, All Near Urban, All Rural
Abbotsford, British Columbia
Burnaby, British Columbia
Cambell River, British Columbia
Central Saanich, British Columbia
Chilliwack, British Columbia
Coldstream, British Columbia
Comox, British Columbia
Coquitlam, British Columbia
Courtenay, British Columbia
Cranbrook, British Columbia
Dawson Creek, British Columbia
Delta, British columbia
Esquimalt, British Columbia
Fort. St. John, British Columbia
Kamloops, British Columbia
Kelowna, British Columbia
Langley, British Columbia
Nanaimo, British Columbia
New Westminster, British Columbia
North Vancouver, British Columbia
Penticton, British Columbia
Prince George, British Columbia
Richmond, British Columbia
Revelstoke, British Columbia
Saanich, British Columbia
Salmon Arm, British Columbia
Surrey, British Columbia
Vancouver, British Columbia
Vernon, British Columbia
Victoria, British Columbia
West Vancouver, British Columbia
100 Mile House, British Columbia
Dawsons Creek, British Columbia
All Other, British Columbia**
Alberta - All Urban, All Near Urban, All Rural
Grande Prairie, Alberta
Fort Mcmurray, Alberta
Medicine Hat, Alberta
Red Deer, Alberta
St. Albert, Alberta
Wood Buffalo, Alberta
Fort McMurray, Alberta
All Other, Alberta**
Special Delivery Options Available For Oil Workers**
Saskatchewan - All Urban, All Near Urban, All Rural
Moose Jaw, Saskatchewan
North Battleford, Saskatchewan
Prince Albert, Saskatchewan
Swift Current, Saskatchewan
All Other, Saskatchewan**
Special Delivery Options Available For Oil Workers**
Manitoba - All Urban, All Near Urban, All Rural
Portage La Prairie, Manitoba
All Other, Manitoba**
Ontario - All Urban, All Near Urban, All Rural
All Other, Ontario**
Quebec - All Urban, All Near Urban, All Rural
Quebec City, Quebec
All Other, Quebec**
If you live in a more rural or norther community such as listed below, we may require you to cover part of the shipping charge ranging from 20.00 to 100.00. This is a sample of rural cities and their shipping surcharge.
Custom Leather Interior Shipping Charges for More Rural Canadian Communities
St. John, New Bruinswick - 0.00
Moncton, New Brunswick - 0.00
Fredricton, New Brunswick - 0.00
All Other, New Brunswick - 0.00
Conception Bay South, Newfoundland - 0.00
Corner Brook, Newfoundland - 0.00
Gander, Newfoundland - 0.00
Grand Falls-Windsor, Newfoundland - 0.00
Labrador City, Newfoundland - 0.00
Mount Pearl, Newfoundland - 0.00
Paradise, Newfoundland - 0.00
St. Johns, Newfoundland - 0.00
All Other, Newfoundland - 0.00
Cape Breton, Nova Scotia - 0.00
Halifax, Nova Scotia - 0.00
New Glasgow, Nova Scotia - 0.00
Truro, Nova Scotia - 0.00
All Other, Nova Scotia - 0.00
Charlottetown, Prince Edward Island - 0.00
Summerside, Prince Edward Island - 0.00
All Other, Prince Edward Island - 0.00
Alaska - All main populated cities - 100.00
Northwest Territories - All main populated cities - 50.00
Nunavut - All main populated cities - 100.00
Hawaii - All main populated cities - 60.00
For other areas including Europe, please inquire.
Prices are based on single interiors. Shipping surcharges can be waived on multiple kits and during promotions.
Free Shipping*, No Fees, No Stress. Guaranteed.
We will ship your custom leather interior to most locations in Canada and the continental USA for free.
We do not ship across borders so you will have no additional brokerage, duty or delivery fees. Canadian orders ship directly from Canada, US orders ship directly from our outlet in the USA !!